Ontario, Canada

Incident Response Retainer in Ontario

IR retainer for Ontario founders and operators. Insurers, customers, and regulators all want to know who answers the phone at 2 AM. A retainer gives you a named team, an SLA, and a contract you can cite, for a fraction of building an internal SOC.

Book a discovery call Full IR retainer service page

Ontario ecosystem context

Ontario is the centre of gravity for Canadian tech. The Toronto to Waterloo corridor holds the largest concentration of B2B SaaS, FinTech, and AI companies in the country, and Ottawa adds a completely different buyer: federal departments, defence primes, and the cybersecurity supply chain selling into them. The compliance ask changes with the buyer. Toronto and Waterloo companies get SOC 2 questionnaires from US enterprise procurement. Ottawa vendors get asked about ITSG-33 and CPCSC instead.

This is our home province. We are based in Toronto, so Ontario engagements get the tightest feedback loop we offer, in person when it helps and async when it does not. On the federal side, one thing worth saying before you sign rather than after: we deliver CPCSC Level 1 only, the self-assessed entry tier against ITSP.10.171. If a prime is asking you for a higher, third-party-assessed level, we will tell you that up front.

Incident Response Retainer scope

Insurers, customers, and regulators all want to know who answers the phone at 2 AM. A retainer gives you a named team, an SLA, and a contract you can cite, for a fraction of building an internal SOC.

  • 24/7 on-call response with contracted SLA
  • War-room leadership and decision support
  • Forensics coordination and evidence preservation
  • Customer, regulator, and insurer communications
  • Postmortem authoring and remediation tracking

For the full service detail, see the Incident Response Retainer page. For fixed-price productized engagements, see pricing.

Services Ontario clients usually bundle

Incident Response Retainer in other locations

Incident Response Retainer in Ontario, on your timeline

Book a free 30-minute discovery call. We’ll tell you whether this engagement fits, what it would cost, and when we could start.

Book a call