Toronto · Ontario, Canada

Incident Response Retainer in Toronto

When something goes wrong on a Toronto SaaS company’s production stack, the customers, regulators, and cyber insurer all want a named responder. Our IR retainer puts a senior, Toronto-based team on contract.

Book a discovery call Full IR retainer service page

Toronto ecosystem context

Toronto is the largest tech market in Canada and the centre of gravity for FinTech, regulated SaaS, and AI startups. Most of our team works out of the GTA, so a Toronto engagement gets you the tightest feedback loop we offer.

We’re a Toronto firm. Our default is in-person when it helps and async when it doesn’t. We know the local VC ecosystem, the talent pool, and the regulators (OSFI is a 90-minute drive in Ottawa).

Incident Response Retainer scope

Insurers, customers, and regulators all want to know who answers the phone at 2 AM. A retainer gives you a named team, an SLA, and a contract you can cite, for a fraction of building an internal SOC.

  • 24/7 on-call response with contracted SLA
  • War-room leadership and decision support
  • Forensics coordination and evidence preservation
  • Customer, regulator, and insurer communications
  • Postmortem authoring and remediation tracking

For the full service detail, see the Incident Response Retainer page. For fixed-price productized engagements, see pricing.

Services Toronto clients usually bundle

Incident Response Retainer in other cities

Incident Response Retainer in Toronto, on your timeline

Book a free 30-minute discovery call. We’ll tell you whether this engagement fits, what it would cost, and when we could start.

Book a call