British Columbia, Canada

Incident Response Retainer in British Columbia

IR retainer for BC founders and operators. Insurers, customers, and regulators all want to know who answers the phone at 2 AM. A retainer gives you a named team, an SLA, and a contract you can cite, for a fraction of building an internal SOC.

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BC ecosystem context

British Columbia is Vancouver-led and US-facing: SaaS, payments, gaming, and a durable crypto and digital-asset scene, with Victoria adding govtech and cleantech. The province shares a time zone with Seattle and the Bay Area, and most BC companies sell south rather than east. That means US enterprise buyers, and US enterprise buyers ask for SOC 2 by default, usually earlier in the cycle than a Canadian buyer would.

We work remotely, and Pacific hours are a normal working day here, not a favour we do at the end of a Toronto calendar. The BC sequence is consistent enough to plan around: the first serious US customer sends a security questionnaire, the deal stalls, and the answer turns out to be SOC 2 plus a recent third-party penetration test. We scope that as one piece of work instead of two.

Incident Response Retainer scope

Insurers, customers, and regulators all want to know who answers the phone at 2 AM. A retainer gives you a named team, an SLA, and a contract you can cite, for a fraction of building an internal SOC.

  • 24/7 on-call response with contracted SLA
  • War-room leadership and decision support
  • Forensics coordination and evidence preservation
  • Customer, regulator, and insurer communications
  • Postmortem authoring and remediation tracking

For the full service detail, see the Incident Response Retainer page. For fixed-price productized engagements, see pricing.

Services BC clients usually bundle

Incident Response Retainer in other locations

Incident Response Retainer in British Columbia, on your timeline

Book a free 30-minute discovery call. We’ll tell you whether this engagement fits, what it would cost, and when we could start.

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