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Incident Response Retainer · HealthTech

Incident Response Retainer for HealthTech

A security incident involving PHI triggers HIPAA breach-notification obligations on a clock. An IR retainer gives you a named team ready to lead response and get the notifications right.

Book a free readiness call Full Incident Response Retainer service

Why HealthTech companies need Incident Response Retainer

  • HIPAA imposes breach-notification obligations with defined timelines you can't miss.
  • PHI incidents carry regulatory, contractual, and reputational stakes at once.
  • A retainer provides a pre-briefed team and SLA instead of improvising under a deadline.
  • Proper evidence preservation and communications are essential to defensible breach handling.

More context on this sector on our HealthTech industry page.

What our Incident Response Retainer engagement covers

Tailored to HealthTech, delivered by a Toronto security and compliance team led by a published security researcher, with our offensive-security partner where offensive testing is involved.

  • HIPAA breach-notification support and timelines
  • Evidence preservation for PHI incidents
  • 24/7 on-call response with a contracted SLA
  • War-room leadership and decision support
  • Forensics coordination and evidence preservation
  • Customer, regulator, and insurer communications plus postmortem authoring

See the full Incident Response Retainer service page, or productized pricing for fixed-scope engagements.

Related pages

Incident Response Retainer for HealthTech: common questions

How does an IR retainer help with HIPAA?

PHI breaches carry notification obligations on a timeline. A retainer gives you a team that can lead response and help you meet those obligations correctly.

What are the HIPAA breach-notification timelines?

HIPAA requires notification without unreasonable delay and generally no later than 60 days, with specifics depending on the breach. We help you assess and act within them.

What is included?

24/7 response with an SLA, war-room leadership, forensics, breach-notification support, and a postmortem with remediation tracking.

Incident Response Retainer for HealthTech, on your timeline

Book a free 30-minute discovery call. We will tell you whether this engagement fits, what it would cost, and when we could start.

Book a call Contact us

The same work, without the line item

Every readiness programme needs a control library, an evidence register, policies and a score for the board. Being quoted five figures a year for that is normal. Paying it is not.

traztech Workspace Other GRC platforms
Licence cost $0. Free forever, no card, no paid tier $7,500 to $50,000 a year, on an annual contract
Control library, evidence register, policy templates, risk register, vendor questionnaires, readiness scoring Included Included
What it costs inside an engagement with us $0. You need a workspace either way Unchanged. The subscription sits on top of the fee
What it does to your audit quote $11,000 off a five-figure quote on one engagement, for a documented readiness position Nothing. The audit firm prices your readiness, not your tooling

Pricing in the right column is what compliance automation platforms are publicly reported to charge; none of them publish a number, so treat it as a range rather than a quote. The $11,000 came off the audit firm's own number once the readiness position was documented (the engagement). Where a paid platform is the better buy, and the fuller comparison, is on the Workspace page.

Track record

Who is actually doing the work

We are deliberately not a large firm, and we would rather show you the work than a wall of logos. Here is what is behind the advice.

5
Published CVEs, including a CVSS 9.1
76
Controls taken from nothing to a passed SOC 2 Type II
Zero
Exceptions on that Type II report
75 days
Readiness window we have hit every time we have run it
20+
Penetration testing engagements delivered

Published vulnerability research

Five published CVEs. CVE-2024-45163 (CVSS 9.1) is a flaw in the Mirai botnet itself, which gave defenders a way to shut down attacker infrastructure. CVE-2026-42626 takes HP ENVY 5000 printers offline from any unauthenticated device on the same network.

The printer is the one that matters on a compliance page: an asset nobody counts as a computer, on a flat network, downed by a device that never had to log in. Auditors ask how controls fail. We have found out first-hand.

A SOC 2 Type II built from nothing

At Humera, a venture-backed US security company, Jacob built the compliance programme in-house from nothing: no report, no policies, no documented controls. It ended in a Type II attestation across 76 controls with zero exceptions, on a team of 15.

The platform held 99.9% uptime throughout, which is the part most readiness projects get wrong: controls are easy to design and hard to retrofit onto a system people already depend on.

Recent engagements

For a Waterloo data centre operator we ran SOC 2 Type II and ISO 27001:2022 together rather than one after the other, across a production campus, an AI compute platform and a self-hosted collaboration stack. Scoped so further Ontario and Quebec sites enter as they reach production. Findings delivered and remediated.

For an Ontario medtech company putting an AI clinical assistant in front of practitioners, we ran the gap analysis and built the evidence programme behind their SOC 2.