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SOC 2, ISO, CPCSC, and the Canadian privacy stack, run end to end with an independent auditor.

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Incident Response Retainer · FinTech

Incident Response Retainer for FinTech

When something goes wrong in a FinTech stack, customers, regulators, and insurers all want to know who is responding. An IR retainer puts a named team on contract with an SLA before you need them.

Book a free readiness call Full Incident Response Retainer service

Why FinTech companies need Incident Response Retainer

  • Financial-data incidents carry regulatory-notification and partner obligations you can't improvise.
  • Bank partners and cyber insurers increasingly require a defined incident response capability.
  • A retainer gives you a named team and contracted SLA instead of scrambling mid-incident.
  • Fast, well-led response limits financial and reputational damage.

More context on this sector on our FinTech industry page.

What our Incident Response Retainer engagement covers

Tailored to FinTech, delivered by a Toronto security and compliance team led by a published security researcher, with our offensive-security partner where offensive testing is involved.

  • Regulator, partner, and insurer communications support
  • Response procedures tuned to financial-data incidents
  • 24/7 on-call response with a contracted SLA
  • War-room leadership and decision support
  • Forensics coordination and evidence preservation
  • Customer, regulator, and insurer communications plus postmortem authoring

See the full Incident Response Retainer service page, or productized pricing for fixed-scope engagements.

Related pages

Incident Response Retainer for FinTech: common questions

Why a retainer instead of calling someone during an incident?

During an incident is the worst time to negotiate and onboard responders. A retainer gives you a pre-briefed team and a contracted SLA ready to go.

Does a retainer satisfy partner and insurer requirements?

It is often exactly what they ask for: a defined IR capability with a named team and SLA you can cite.

What happens when we invoke it?

You get war-room leadership, forensics coordination, evidence preservation, and communications support, followed by a postmortem and remediation plan.

Incident Response Retainer for FinTech, on your timeline

Book a free 30-minute discovery call. We will tell you whether this engagement fits, what it would cost, and when we could start.

Book a call Contact us

The same work, without the line item

Every readiness programme needs a control library, an evidence register, policies and a score for the board. Being quoted five figures a year for that is normal. Paying it is not.

traztech Workspace Other GRC platforms
Licence cost $0. Free forever, no card, no paid tier $7,500 to $50,000 a year, on an annual contract
Control library, evidence register, policy templates, risk register, vendor questionnaires, readiness scoring Included Included
What it costs inside an engagement with us $0. You need a workspace either way Unchanged. The subscription sits on top of the fee
What it does to your audit quote $11,000 off a five-figure quote on one engagement, for a documented readiness position Nothing. The audit firm prices your readiness, not your tooling

Pricing in the right column is what compliance automation platforms are publicly reported to charge; none of them publish a number, so treat it as a range rather than a quote. The $11,000 came off the audit firm's own number once the readiness position was documented (the engagement). Where a paid platform is the better buy, and the fuller comparison, is on the Workspace page.

Track record

Who is actually doing the work

We are deliberately not a large firm, and we would rather show you the work than a wall of logos. Here is what is behind the advice.

5
Published CVEs, including a CVSS 9.1
76
Controls taken from nothing to a passed SOC 2 Type II
Zero
Exceptions on that Type II report
75 days
Readiness window we have hit every time we have run it
20+
Penetration testing engagements delivered

Published vulnerability research

Five published CVEs. CVE-2024-45163 (CVSS 9.1) is a flaw in the Mirai botnet itself, which gave defenders a way to shut down attacker infrastructure. CVE-2026-42626 takes HP ENVY 5000 printers offline from any unauthenticated device on the same network.

The printer is the one that matters on a compliance page: an asset nobody counts as a computer, on a flat network, downed by a device that never had to log in. Auditors ask how controls fail. We have found out first-hand.

A SOC 2 Type II built from nothing

At Humera, a venture-backed US security company, Jacob built the compliance programme in-house from nothing: no report, no policies, no documented controls. It ended in a Type II attestation across 76 controls with zero exceptions, on a team of 15.

The platform held 99.9% uptime throughout, which is the part most readiness projects get wrong: controls are easy to design and hard to retrofit onto a system people already depend on.

Recent engagements

For a Waterloo data centre operator we ran SOC 2 Type II and ISO 27001:2022 together rather than one after the other, across a production campus, an AI compute platform and a self-hosted collaboration stack. Scoped so further Ontario and Quebec sites enter as they reach production. Findings delivered and remediated.

For an Ontario medtech company putting an AI clinical assistant in front of practitioners, we ran the gap analysis and built the evidence programme behind their SOC 2.