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Security & Compliance Glossary

Security Questionnaire

A security questionnaire is a structured set of questions an enterprise buyer sends a vendor to assess the vendor's security and compliance posture before purchasing. It covers areas like access control, encryption, incident response, and certifications. Completing it is a standard gate in the B2B sales and procurement process.

In practice

Common formats include the SIG (Standardized Information Gathering) questionnaire and CAIQ. They arrive late in the deal and can stall it for weeks if a vendor scrambles to answer from scratch.

A current SOC 2 report or ISO 27001 certificate short-circuits much of the questionnaire, since buyers accept the attestation in place of many individual answers. A maintained answer library and a named security owner turn a multi-week fire drill into a same-week turnaround.

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Where it comes up

Questionnaires arrive at the worst point in a sales cycle: after the buyer is interested and before they will sign. Answering one badly costs weeks; answering forty of them badly costs a quarter.

The efficient pattern is to answer once, properly, and reuse it. A public trust page removes a large share of the questions before anybody sends the form, and a current SOC 2 or ISO 27001 report answers many more with independent evidence.

Security Questionnaire: common questions

How do we reduce how many questionnaires we receive?

Publish the answers. A trust page covering certifications, data handling, subprocessors and a security contact answers most of what a reviewer needs and narrows what they ask for.

Can we refuse to complete a questionnaire?

You can offer your SOC 2 report or ISO certificate instead, and many buyers accept that. Regulated buyers usually still send their own form.