Incident response is the organized process for detecting, containing, eradicating, and recovering from a security breach or attack, then learning from it. A documented incident response plan defines roles, communication paths, and steps so a team can act fast under pressure. The goal is to limit damage and restore operations quickly.
A common framework has six phases: preparation, identification, containment, eradication, recovery, and lessons learned. Preparation matters most; the decisions you make calmly in advance are the ones that hold up at 2 AM.
Insurers, customers, and regulators all want to know who answers the phone during an incident. A retainer with a named team and a contracted SLA gives you that answer without building an internal SOC.
traztech delivers incident response retainers with a contracted SLA for startups and growth-stage companies, led by a published CVE researcher.
Book a call